Although the hosting service supplied by the different companies seems the same, each provider has got a customized platform with its own modifications and ways to accomplish particular operations. That is the reason why, an information-ridden knowledge base would be pretty helpful both for persons with no practical experience and for technically skilled users who will ultimately discover how certain procedures are accomplished, but will lose some time in the meantime. The objective of such a knowledge base is to help make the hosting service fast and simple to use, sparing users lots of time and energy. The consequence is more contented customers, as they can easily find the info they are looking for, and a whole lot less work for the client care staff, because usually the majority of the queries and difficulties that customers have are already listed in the knowledge base. Given that the articles are professionally written and cover more things, you’ll be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

All cloud web hosting that we are offering include an elaborate knowledge base where you can find all you may ever need to know with regards to your web hosting account. Regardless of whether you plan to create a brand-new MySQL database, to forward a domain name by means of an .htaccess config file or to create an e-mail address on your desktop computer or mobile device, you can simply check our help articles and all the info that you need will be there. When you visit a given section of the Hepsia hosting Control Panel, you will see articles that are relevant to the functions that you can access through it. If you prefer to see the full article collection and get familiar with all the features that Hepsia is offering, or simply to read general information about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our best to cover any problem that you might bump into, but in case you don’t find the info that you desire, you can always touch base with us, as our customer service staff members are at your service around the clock.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared a detailed online knowledge base for all our current and prospective customers, so if you buy a semi-dedicated server account through our company, you’ll be able to find any info that you’re searching for at any moment. We have a lot of educative help articles, which will help you better understand what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are only two instances. Our elaborate tutorials will help you accomplish anything you need – extract the contents of an archive, import a database, forward a domain name, and so on. On top of that, we’ve also got troubleshooting instructions, which will enable you to discover what induces a specific problem and the likely solutions for it. In case you are unable to send e-mail messages or your domain opens a 500 Internal Server Error message, for instance, you can resort to our knowledge base and correct the issue momentarily. You can access the articles through each Control Panel section, as well as through the all-inclusive Help section.