Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You’ll find nearly all the answers to your questions in the intuitive Help section included in our Site Control Panel. It features a huge repository with frequently asked questions and in–depth how–to articles written by our competent tech support staff.

  • Top quality support service

  • Instructional Videos

  • If you’d rather watch how an action is implemented or how an issue is rectified, rather than just reading about it, then examine our collection of instructional video tutorials. They address a variety of issues and will help you quickly understand how to work with the Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 tech support service and a sixty–minute support ticket response time guarantee. Our skilled technicians will be online for you 24x7x365 to answer your inquiries and to fix any problem that you may possibly encounter. Just send a helpdesk ticket from the Help Center and we’ll get back to you within a minute.