1 hour ticket response
Fast assistance is our principal responsibility and this is the reason why we have a team of well–trained techs who are eager to provide a quick solution to any question that you could have. Simply open your trouble ticket from your Site Control Panel and we’ll reply within one hour at the latest. In fact, we strive hard and aim for a twenty–minute client support ticket response time.
A Premium–Quality Help Desk Support Service
Each member of our support team has many years of experience in the cloud web hosting niche and most of them have been with us for at least five years. They all are ready to answer all your requests in the most proficient way possible.
An Easy–to–Navigate Help Center
In the Site Control Panel you will find an easy–to–navigate Help Center section where you can get quick suggestions on how to use our hosting services. You can get the answers to your questions in the F.A.Q. library, see more tips in the web hosting account management articles or check our how–to video tutorials.
