Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Reply Guarantee

  • Our technical help and support staff is present day–and–night to attend to each of your service requests. Each ticket you send to us will be taken care of within up to 60 mins. If your problem calls for the aid of one of our administrators, we are going to forward the ticket to the person in charge and will let you know that the issue is under control.

  • Top quality support service

  • Top–class Technical Support Service

  • Our customer assistance crew will be on duty for you round the clock to to attend to all assistance inquiry tickets that you send to us. We offer customer assistance for all the software programs that are pre–installed on your hosting server. These include our in–house developed Site Control Panel, the preferred Operating System along with the server administration panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Site Control Panel that will come at zero cost with your virtual server, you can discover an educative Help zone, that includes everything you should know about taking care of your web–sites and software. We have added a wide range of how–to reports and video guides that show the important website management responsibilities in an easy to comprehend form.